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# Self-Service Made Simple with Digital Key

Hotel Melfarhus

Located in Middelfart, **Hotel Melfarhus** is a new, cozy, digital, app-based and modern self-service hotel by the beach and marina, with a strong focus on sustainable operations. Designed around simplicity and independence, the hotel offers a fully digital guest journey that gives visitors the freedom to manage their stay seamlessly and on their own terms.

**Self-Service Made Simple with Digital Key**

To support its receptionless concept, Hotel Melfarhus has partnered with **AeroGuest** to implement digital check-in and digital key access, allowing guests to complete the entire arrival process independently.

Guests can:

- **Check in digitally before arrival** from their smartphone
- **Receive a secure digital key directly in the AeroGuest app**
- **Head straight to their room upon arrival**—no reception desk, no waiting, no physical keycards

This setup ensures a smooth and intuitive experience, enabling guests to start their stay immediately. At the same time, the hotel benefits from a streamlined operation that perfectly complements its self-service concept.

## _“The customer support is great!”_

— _Lars Peter Hermansen, Business and Development Director at Melfarhus_

**A Digital Foundation for Modern Hospitality**

By building its concept around digital convenience, Hotel Melfarhus offers a stay that aligns with the expectations of today’s travelers: efficient, flexible, and effortless.

Together with AeroGuest, Melfarhus continues to refine the guest journey, ensuring that technology supports both operational efficiency and a seamless guest experience.

Visit [Hotel Melfarhus](https://hotelmelfarhus.com/?gad_source=1&gad_campaignid=22473198178&gclid=CjwKCAiAnoXNBhAZEiwAnItcGwm-ge3d5XGPDNH6hvajG2-d446numtpHvks7PkpAGnElsw3ivLUgBoCEGgQAvD_BwE "Hotel Melfarhus")

# More customer stories

United Kingdom

**The Landmark London**

In one month The Landmark London went from 2 to 25 payment methods increasing complete guest journeys by 50%. Online payment volume increased by 50% providing front desk with a lot of guests with credit cards on file.

Read the full story](https://aeroguest.com/use-cases/the-landmark-london/)

Sweden

**Varberg Kusthotell**

The information guests provide when they book their stay is a goldmine of insights that can fundamentally enhance the guest experience and the hotel's profitability.

Read the full story](https://aeroguest.com/use-cases/varbergs-kusthotell/)

Denmark

**Hotel Østerport**

Hotel Østerport has seen a significant uptake in the use of AeroGuest, with 39% of guests now checking in using AeroGuest Journey. This is partly due to the convenience of mobile payment and digital room key access offered by AeroGuest, both functionalities and incentives embraced by their guests.

Read the full story](https://aeroguest.com/use-cases/hotel-osterport/)